My laptop died last month and I had to do a system restore which wiped out my software. You are receiving this email because you have exceeded the allowed amount.” Trimble allows license holders two installations of SketchUp with their Single-User license. I received an email that I “have reached my maximum allowed activations or attempted to exceed your allowed number of activations for your SketchUp Pro license. My best thinking is there should be an easy remedy for this- email or call to get a fix, just like before. Perhaps someone from Trimble can shed some light on this very strange one-of-a-kind licensing policy, which I’ve never heard or seen before? So, my question is, why would SketchUp not want me to be able to use a legacy version with a paid for license on my new computer? Or, put another way, what is the business case for disenfranchising good paying customers by not allowing them to readily access their paid for licenses?įWIW, I am also told if my computer is stolen or it breaks, my license is also no longer valid.
But, I no longer intend to use SketchUp, other than to access older files and export some objects. I am now told that will no longer work for me- unless I have the latest paid for and/or subscribed version. Up until now, that required an email or phone call to tech support and they provided me the correct information to supply my current license to my new hardware.
SKETCHUP PRO LICENSING INSTALL
When this happens, my current machine is wiped and passed off to someone else, and I just install the latest version of SketchUp on my new machine. skp files that I, and those who have worked for me, have created.Īnd typically I renew computers to stay up to date with current technology. Over many years I have paid well over a couple thousand dollars for multiple copies of SketchUp and SketchUp Pro. This subject came up in another thread and I was advised to create a new thread, so here it is.